I had a wonderful experience at this hotel! I arrived around midnight after a long day of travel, and checking in was absolutely seamless — no issues at all. From the moment I arrived, Rafael and Ahmad went above and beyond to make me feel welcome. They were incredibly friendly, helpful, and made sure I had everything I needed. The room was very comfortable, clean, and perfect for a good night's rest. In the morning, I enjoyed a delicious breakfast with plenty of options. Overall, it was a fantastic stay thanks to the great service, cozy accommodations, and warm hospitality. I would definitely stay here again!
Viviana
April 2025
This hotel was located within only a few minutes of the airport, yet there was no noise from planes overhead. It was quick to check-in and check out. They have an arrivals/departure screen in the lobby for flights and a weighing matching for luggage (must pay for it) and lockers. Breakfast was a great selection and was of good quality. The room was large and clean, and the bathroom/shower was excellent, with good gel, shampoo, etc. Also there were lots of little restaurants nearby open till late where you could eat, including a little newsagent where you could buy water and gum etc.
Lorena
June 2024
Convenient for the airport, short Metro ride then a few mins walk. Very clean and I think recently renovated. Staff cheerful and very helpful. Beds comfortable and room quiet. Excellent breakfast - plenty of choice, and for once hotel toasters that produce quality toast in quick time! Fresh fruit salad was excellent. Also great choice of all normal breakfast items from around Europe.
Peter
March 2024
overall the hotel is good. but there is a suggestion in the restaurant. maybe they wash the cutlery with a machine so sometimes there is still food left on the plates and spoons and it is not very clean
Abdullah
February 2025
On this trip I stayed in Ibis Hotels in both Bilbao and Madrid. The Madrid stay was my second having stayed here last after walking the Camino Frances. I enjoyed staying here as I did last year, 5 minutes taxi to the airport , clean and comfortable as always, great breakfast buffet, convenient to anything you need. The staff is top notch and exceedingly friendly, knowledgeable and helpful. If I’m in Madrid again, I’ll stay here again.
Charles
October 2024
I booked the room on the same day, as we realized when we landed that we had the wrong location before. They had availability and they even checked us in early at no cost - which was amazing, we just had a 10 hour flight behind us. The staff here is exceptional. The hotel is good value for money, liked the decor downstairs and the room was clean. There are several cafes and supermarket at walking distance.
Emoke
April 2024
I liked that it was close to the airport, had a breakfast option, had other travelers to talk to, and had a comfortable check in and room - and allowed my dog.
Polansky
May 2024
Dor
May 2024
Friendly stuff and the location is close by the airport. 5min by watch from the Terminal 1 -2 -3 but next time I would definitely use an Uber or Cabify. Taxi charges you 20euros as standard price for this 5min ride. Ridiculous.
Szabolcs
June 2024
Perfect option for a layover. The hotel is not near Madrid, but that was the reason we chose it. We arrived at 2:30 am and upon arrival the receptionist was very helpful (we had a baby with us) and made the check in really fast. I would recommend this hotel to families or solo travelers. Excellent breakfast. Comfortable beds and great water pressure in showers.
Jetaime
May 2024
Reservations:
+1 (888) 385-8465